Iguana Tours is a company that aims for satisfaction and excellence in tourism. The company has diverse personnel with shared values in leadership, environmental conservation, and environmental as well as cultural protection.
1. We declare our commitment to avoiding all types of extraction or product commercialization of flora and fauna, which is forbidden by law.
2. All employees will be trained in the company’s policies of sustainability. Training will be provided for new as well as seasoned employees on the companies operative as well as administrative tasks. This will be done in order to insure a positive performance from all employees.
3. The company will design an annual plan of qualification for its employees. This plan will have an emphasis on subjects that will help the employees better serve the clients, legislation applicable to the company, current trends in tourism, accommodating individuals with disabilities, respect for the cultures in the towns visited by the company, information of interest pertaining to the clients' countries of origin, and any other information that will aid in the satisfaction of the clients. This will be done within the frame of environmental education as well as the protection of the socio-cultural manifestations affecting the cultures visited.
4. We will defend and protect our children and adolescents against any and all sexual operations and prostitution. We will denounce any illegal activity that we know of, and will educate our employees, suppliers and clients with respect to this subject.
5. We will create a healthy work atmosphere free of illegal drugs. Our activities are family oriented and therefore we will denounce any illegal activity of which we have knowledge, including the consumption and/or commercialization of illegal substances, to the appropriate authorities.
6. As a company whose guided tours visit many places of interest, we will select these places based on their conditions of sustainability such as their programs of conservation and their plans to protect the species of flora and fauna. This is done so that we may give our visitors the complete Costa Rican experience.
7. Our guides will have all certificates required by law. We will maintain these certifications by updating the guides in different technical subjects including the use of equipment, emergency techniques, information on the zones that our clients will visit, legal subjects, as well as any other information of relevance to the company as it continues with its sustainable approach to tourism.
8. For each of the activities geared toward tourism, the company will offer promotions to native Costa Ricans. This preferential treatment will be done with the aim to educate and involve them in the conservation efforts taking place in our areas of operation.
9. We will give preference to local suppliers of biodegradable, re-usable, and organic products that do not contain harmful pollutants or ingredients that are harmful to either human health or the environment. We will give preference to suppliers who have the ISO certification.
10. Each activity geared toward tourists will have an operational manual. This will include the technical aspects of the tour, the ratio of guides to tourists as well as whether or not the guide will require assistance with the group. In all cases we will work with small groups in order to avoid having a negative effect on the environment or the visited areas.
11. All of our land as well as aquatic vehicles are equipped to handle tourist activities. They will be registered and maintained according to the law. The clients will be included under the company’s insurance policy when using the vehicles appropriately.
12. The equipment used in tourist related activities will have a check list relating to the basic condition and security of the vehicle. Employees must check to assure the condition of the vehicle based on this as well as the vehicles design.
13. To reduce, reuse, and recycle.
In the office we will re-use paper products in order to avoid unnecessary costs whenever possible. We will take advantage of computer-based technology when dealing with shipments as well as international communication. We will separate all of our recycling products into paper and organic plastics. We will place reminders around our facilities to encourage tourists to recycle so as not to contaminate the areas that we visit. We will use ASOPROQUEPOS, an organized group that organizes recycling in the community, as a means for recycling.
14. We support conservation initiatives. We support activities related to the Titi Monkey conservation as well as the conservation of other animals who require our efforts in order to strive and reproduce within our area through our affiliation with ASCOMOTI.
15. We will not feed any of the animals. In addition, we will explain the many reasons for not feeding the animals to our clients.
16. We are in favor of the conservation of the archaeological and cultural patrimony. Therefore we will avoid and denounce any activity that leads toward the extinction or commercialization of archaeological and cultural articles of which we have knowledge.
17. We fulfill all effective legislation including law 7600, on the equality of opportunities for people with disability. We will not discriminate in the hiring of personnel. We will offer equal opportunities to all candidates who meet the required conditions for the position.
18. We are a company of social responsibility. We will try to offer access to all workers and clients in according to law 7600. We will offer accessible vehicles as well as activities, making each activity attractive to interested clients.
Naturalist Hiking Trips
Whitewater Rafting Tours
Kayaking and Paddle Tours
Horseback Riding Tours
Naturalist Boat Excursions
Canopy Tours
Ecological Excursions
Sport Fishing
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